FAQ's

A personalized journey with Immersive Journeys is an exclusive experience tailored to your interests, preferences, and needs.

The process begins with a detailed consultation to understand your interests and preferences – this can be via a form, email, or phone call. Our team of specialists will then propose a bespoke itinerary that includes authentic activities, sustainable luxury accommodation, and exclusive experiences.

We design journeys for small groups of 2 to 8 people, ensuring each experience remains intimate and carefully curated.

No. Immersive Journeys offers complete travel tours from 1 to 12 days, which include transfers, chauffeur and guide services, accommodation, experiences, and selected meals.

We work directly with end clients as well as with travel agencies, tour operators, and partners in the sustainable tourism sector.

We cover the whole of mainland Portugal, with a special focus on inland regions. Destinations such as Douro, Alentejo, Minho, Costa Vicentina, and national parks are part of our exclusive itineraries.

Yes. We offer unique experiences such as private tours of historic estates, premium wine tastings, exclusive dinners with Michelin-starred chefs, and encounters with local artisans, always focused on authenticity and exclusivity.

Absolutely. We design complete trips that can include culinary, cultural, and wellness experiences, such as yoga retreats, massages with local products, traditional festivals, private museum visits, and craft workshops.

Yes. We create tailor-made itineraries for special occasions, including romantic experiences, exclusive venues, and personalized touches for unforgettable moments.

Yes. Our experiences are family-friendly, and we make every effort to accommodate travelers with reduced mobility by working closely with our service providers.

Yes. We provide personalized options that cater to various dietary needs, including specially curated menus at restaurants, gourmet experiences, and accommodations that respect dietary preferences.

Yes. We offer 5-star sustainable luxury accommodation, including historic hotels, boutique properties, spas, country houses, and charming retreats.

We recommend booking at least 3 to 6 months in advance to ensure availability, especially for premium itineraries and sustainable luxury accommodation.

Planning time varies depending on the complexity of the trip, typically between 4 to 8 weeks, ensuring every detail aligns with your expectations.

We accept payments via bank transfer and secure digital platforms such as Stripe – including Visa, Maestro, Mastercard, American Express, and other credit/debit cards.

At Immersive Journeys, we understand that plans can change. Please contact our team as early as possible to request any changes or cancellations.

Yes. We manage all transfers and transport within Portugal, prioritizing high-quality, sustainable vehicles powered by clean energy.

We strongly recommend that clients purchase comprehensive travel insurance. While we provide full support throughout your journey, insurance ensures coverage for emergencies, medical expenses, or cancellations.

Our support team is available 24/7 to assist in case of unexpected events. Whether it’s a change in plans, a delay, or an emergency, we’re here to adjust your itinerary and provide immediate solutions – always ensuring your safety and satisfaction.

Yes. We provide continuous support throughout your journey. Our team will accompany you every step of the way, offering personalized assistance and local guidance.

Yes. We collaborate only with trusted, certified local partners – including artisans, boutique hotels, and transport companies that follow sustainable and responsible practices.

We carefully hand-pick every partner and experience to ensure they are genuine, sustainable, and unforgettable.

Yes. Sustainability is at the core of our philosophy. From working with responsible partners to supporting conservation and local community projects, we offer conscious luxury journeys that respect the environment and cultural heritage.

Yes. We support and collaborate with local communities and cultural initiatives that preserve traditional practices and heritage skills.

Absolutely. All our experiences are designed to minimize environmental impact and preserve Portugal’s natural and cultural heritage.